TERMS & CONDITIONS
We aim to provide superior and reliable products and quality services that our customers can depend on. Please remember that like you, we are in the business to make a profit from what we do. So there are some rules that both you and us will need to take into account before trading takes place.
All goods are sold upon the following terms and conditions of CCTV Wholesales (the Supplier) unless otherwise expressly agreed in writing. Any Customer purchase conditions attached to orders or to any contract documents emanating from them or any other Customer document – whether signed for or not – are only binding in so far as they are not at variance with these terms and conditions or are expressly agreed in writing on Supplier documentation only, as above.
All prices exclude VAT and Delivery (see below), are strictly trade only and may change without prior notice. In any dispute over prices the full trade catalogue price at time of invoice shall prevail.
For credit account holding customers, orders should be emailed to us where ever possible. Orders should state: your account number – if applicable; an order number/reference; the full delivery address including POSTCODE; name of an authorized receiver site telephone number and/or mobile, requested delivery date plus whether you require a Timed/Saturday delivery (see below).
All orders, should be received by 4.00pm to maximize the possibility of next business day delivery subject to payment/availability of stock. Any orders received after this time may be processed the following working day. We will make every effort to dispatch your goods ASAP and always aim for next working day delivery – but this cannot be guaranteed.
IMPORTANT: Once goods have been ordered – including multiple orders/staggered deliveries – no cancellations, in whole or part, will be permitted once dispatched. Under no circumstances will the Customer be allowed to return any goods for a refund unless faulty (see note on ‘Guarantee/Returns’ below). Where ‘out of catalogue’ goods have been sourced specifically on your behalf they cannot be returned for credit under any circumstances.
for up to date delievry charges , please refer to checkout on our website.No liability will be accepted for any loss or damage caused by delay in delivery however caused. The risk in goods passes to you upon delivery/collection.